Terms of Use
Last updated:
September 4, 2026
Thanks for visiting the RolandiXor Media Inc. store. By using this store or purchasing a product, you agree to these terms.
Purchases and payments.
Paid purchases are processed by Paddle, our Merchant of Record. Paddle handles the payment transaction, applicable sales taxes, and payment receipts. Your transaction is also subject to
Paddle's Buyer Terms
.
Digital products.
Unless a product says otherwise, purchasing or downloading a product gives you the right to use it under the terms provided with that product. Copyright and other intellectual-property rights remain with RolandiXor Media Inc. or the credited rights holder unless we explicitly state otherwise. Please do not redistribute, resell, or claim our products as your own unless the product's license allows it.
Your account.
If you create a store account, you are responsible for keeping access to it secure. Your account and library are provided to make it easier to access products connected to you.
Using the store.
Please use the store lawfully and do not interfere with its operation, security, or availability.
Problems and support.
If a purchase or download does not work as expected, contact us at
contact@rolandixor.pro
and we will do our best to resolve it.
Liability and applicable law.
To the extent permitted by law, RolandiXor Media Inc.'s liability relating to a store product is limited to the amount paid for that product. Our website and product terms are governed by the laws of Barbados, subject to any consumer rights that cannot legally be excluded. Paddle's own terms govern the payment transaction.
We may update these terms when the store or our services change. The version shown here is the current version.
Privacy Policy
Last updated:
September 4, 2026
We only use personal information that is reasonably needed to operate the store, deliver your purchases, provide account features, and help you when something goes wrong.
Information we may keep.
This can include your email address, store-account information, order and product records, download entitlements, preferences, and basic technical information needed to operate and secure the store.
Payments through Paddle.
Paid purchases are processed by Paddle. Paddle collects the billing and payment information needed to complete the transaction and may provide us with information needed to fulfil your order, maintain your library, prevent fraud, or provide support. We do not need to store your full payment-card details ourselves. You can read
Paddle's Privacy Notice
for information about how Paddle handles buyer data.
Email delivery.
We use Mailjet to send transactional messages such as purchase and download emails. We do not use a purchase to sign you up for marketing without your consent.
How we use your information.
We use it to fulfil purchases, provide account and library features, answer support requests, maintain security, prevent abuse, and meet legal or accounting requirements. We do not sell your personal information.
Your choices.
You can update or delete your store account using the account controls where available, or contact us if you want to ask about, correct, or delete personal information we hold about you. Some transaction records may need to be retained where required for legal, accounting, fraud-prevention, or dispute purposes.
Questions about privacy can be sent to
contact@rolandixor.pro
.
Refund Policy
Last updated:
September 4, 2026
Purchases from the RolandiXor Media Inc. Store are processed through Paddle, our Merchant of Record and authorized reseller. Refunds are subject to Paddle’s Refund Policy, Paddle’s Buyer Terms and Conditions, and applicable consumer-protection law.
Digital Products
Unless required by applicable law, transactions are non-refundable and non-exchangeable.
Digital products that are delivered and fully accessible immediately may be non-refundable once delivered, except where required by law. If a refund is issued, any continuing access to download or retrieve the refunded digital product may be revoked.
14-Day Refund Requests
Paddle may, at its sole discretion, issue a refund when a request is submitted within 14 days of the transaction date.
Submitting a request within 14 days does not guarantee a refund. Paddle reviews requests on a case-by-case basis and may approve a full refund, approve a partial refund, or decline the request.
RolandiXor Media Inc. does not provide an additional money-back guarantee or voluntary refund entitlement beyond Paddle’s policy and applicable law.
Statutory Withdrawal Rights
Mandatory consumer rights apply according to the customer’s location. Paddle’s current policy provides:
- EU/EEA, Switzerland and United Kingdom: 14 days
- Turkey and Israel: 14 days
- South Korea, Brazil and China: 7 days
- Canada: 7 days
- Singapore: 5 days
For applicable digital-content purchases in the EU/EEA, Switzerland and United Kingdom, the withdrawal right does not apply once downloading, streaming, or use has begun where the customer expressly consented to waive that right.
Applicable consumer-protection law always takes priority.
Technical or Product Defects
For persistent technical issues or a material product defect that prevents access to the features or benefits described, customers should first contact RolandiXor Media Inc. to attempt to resolve the issue.
If the issue cannot be resolved, the customer may contact Paddle and provide details of the issue and any response received from RolandiXor Media Inc. Paddle will issue any refund required under applicable consumer-protection law where there is evidence of a material technical or product defect.
Requesting a Refund
Refund requests are submitted directly to Paddle. Customers may use the link in their transaction confirmation email or billing page, or visit Paddle Buyer Support and select “Request refund.”
Request a Refund from Paddle
If eligible, Paddle will process the refund using the same payment method where possible and within 14 days of approval.
Fraud and Refund Abuse
Refunds will not be issued where there is evidence of fraud, refund abuse, or other manipulative behavior. This does not limit any mandatory consumer rights.
Consumer Rights
Nothing in this policy limits any mandatory consumer rights.
If there is any inconsistency between this policy and Paddle’s Refund Policy or Paddle Buyer Terms and Conditions, Paddle’s applicable terms govern the transaction.
View Paddle’s Official Refund Policy
RolandiXor Media Inc.